top of page

Shipping Policy

Shipping Policy

Last updated: [February 9, 2026]

Thank you for shopping with us. Please note that we exclusively sell digital products and online services. As a result, no physical items are shipped.

​

1. Digital Product Delivery

All products available for purchase on our website are delivered digitally.

  • Delivery Method:
    Digital products are delivered electronically via:

    • Instant download after payment, and/or

    • Email delivery to the email address provided at checkout, and/or

    • Access through your customer account or a secure platform.

  • Delivery Time:
    Delivery is typically instant or within 24 hours of successful payment, unless otherwise stated on the product page.

  • Access Responsibility:
    It is the customer’s responsibility to provide a valid email address and ensure access to the internet and compatible software required to use the digital product.

 

2. Online Services

We also provide online services (such as consultations, design services, digital customization, or other virtual offerings).

  • Service Delivery:
    Online services are delivered digitally via email, video conferencing, cloud platforms, or other agreed-upon digital means.

  • Service Timeline:
    Delivery timelines for services vary depending on the nature of the service and are clearly outlined on the product or service description page or communicated after purchase.

 

3. No Physical Shipping

  • We do not ship physical goods.

  • There are no shipping fees, handling fees, or customs charges associated with any purchase.

 

4. Failed or Delayed Delivery

If you do not receive your digital product or service within the stated timeframe, please contact us at:

📧kimyacreativestudios@gmail.com

We recommend checking your spam/junk folder before reaching out.

 

5. Refunds & Returns

Because our products are digital and services are delivered online, refunds are subject to our Refund Policy. Please review that policy carefully before making a purchase.

 

6. Contact Information

If you have any questions about this Shipping Policy, you can contact us at:

​

bottom of page